Coaching Journeys

As the sole user research hire in her mid-sized startup, she faced a sudden leap into strategic responsibilities as the company expanded. Tasked with building a team, she felt overwhelmed. Together, we transformed her uncertainty into confidence, emphasizing her existing skills as the foundation for growth. By pinpointing areas for development and crafting tailored experiments, we uncovered her authentic leadership style. Today, she's a key partner to the CEO, driving alignment across insights teams and fostering a unified customer perspective. Her pivotal role has catalyzed her company's success.

After years of dedication, he finally reached his goal: UX Research Director. Yet, the achievement was overshadowed by uncertainty. Unsure of his next steps, he felt trapped in a cycle of stagnation. Through storytelling exercises, we unearthed his narrative, revealing hidden strengths and reigniting his ambition. With newfound confidence, he advocated for himself, built a supportive network, and pursued growth opportunities. Today, he's thriving in a new role, empowered to continue his journey of professional development.

Seeking a fresh start at a new company, he hoped for a change in perspective on work and relationships. Instead, he felt scrutinized by his manager, leading to sleepless nights and a loss of focus on family. In our sessions, we delved into his journey, rediscovering his strengths and unique contributions to UX. By aligning his strengths with present challenges, we explored strategies to address his concerns. Through reflection and experimentation, he regained hope and began to see his spirit rebound. Ultimately, he was able to reconnect with activities that gave him strength and quiet the inner voices that were stoking his anxiety.

Initially seeking resume help and networking, he faced application fatigue and dwindling confidence in a saturated job market. Recognizing the need for a fresh approach, we shifted focus from resumes to his unique story and strengths. Through deep reflection on his journey and pivotal moments, he gained clarity on his path to UX research. We reframed his candidacy, emphasizing problem-solving skills, product mindset, and user empathy. With renewed confidence, he landed a product manager role at a dynamic startup, a surprising but rewarding outcome.